Refund policy
Return & Refund Policy
We offer a 30-day return policy. You have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be:
- Unused and uninstalled
- In the same condition as received
- In original packaging with all tags intact
- Accompanied by proof of purchase
To begin a return, email us at
-
ravaropreformance@gmail.com
Items sent back without prior authorization will not be accepted.
Restocking Fee A restocking fee of up to 25% may apply at our discretion — for example, if packaging has been opened, item shows evidence of installation, or there have been repeated failed deliveries.
Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, refunds are issued to your original payment method. Please allow time for your bank or card provider to process the refund.
Damaged or Defective Items If your item arrives defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Cancellations If you cancel an order paid by credit/debit card or PayPal, a 5% merchant fee applies (8% for Shop Pay installments). Custom or built-to-order items cannot be cancelled once in process.